Cardio A

Privacy Policy

Privacy Policy

Last updated: 30 March 2026

This Privacy Policy explains how Cardio A Health Solutions SRL ("we", "us", "our") collects, uses, discloses and protects your personal data when you visit our website cardio-a.net (the "Website") or when you purchase our product Cardio A or otherwise interact with us. We are committed to handling your information in a lawful, fair and transparent way.

1. Data Controller

The data controller responsible for your personal data is:

Cardio A Health Solutions SRL
Website: https://cardio-a.net
Email: [email protected]

2. Personal Data We Collect

2.1 Data you provide to us directly

We may collect the following categories of personal data when you voluntarily provide them:

  • Account and order details: name, surname, billing and shipping address, email address, phone number, order history, payment method (type only, not full card details).
  • Communications: content of emails or messages you send via contact forms, customer support requests, feedback, testimonials, and survey responses.
  • Marketing preferences: your preferences about receiving newsletters, promotions, or product updates.

2.2 Data collected automatically

When you browse our Website, certain data may be collected automatically:

  • Technical data: IP address, browser type and version, device type, operating system, language settings, time zone, and approximate location based on IP.
  • Usage data: pages visited, time and date of visits, time spent on pages, referring/exit pages, and clickstream data.
  • Cookies and similar technologies: small files stored on your device that help us recognize your browser and improve your experience.

2.3 Data from third parties

We may receive limited information from third-party service providers, such as payment processors or analytics providers, for example:

  • Confirmation that a payment was successful or failed (without full card numbers).
  • Aggregated website analytics statistics to understand how visitors use our Website.

3. How We Use Your Personal Data

We process your personal data only when we have a valid legal basis to do so, such as your consent, performance of a contract, compliance with legal obligations, or our legitimate interests. We may use your data for the following purposes:

  • To process orders and deliver products: to manage purchases of Cardio A, process payments, arrange shipping, send order confirmations and invoices, and provide related customer service.
  • To operate and improve the Website: to maintain, secure, and enhance our Website, fix errors, and analyze how visitors use our services.
  • To communicate with you: to respond to your questions, provide support, notify you about changes to our terms or policies, and send important service messages.
  • For marketing with your consent: to send newsletters, product news, special offers and information about Cardio A and related services, where you have chosen to receive such communications. You can unsubscribe at any time.
  • To comply with legal obligations: to meet obligations related to accounting, taxation, and consumer protection laws, and to respond to lawful requests from public authorities.
  • To protect our rights: to prevent fraud, misuse of our Website, or violations of our terms, and to defend our legal interests where necessary.

4. Cookies and Similar Technologies

We use cookies and similar technologies to provide a better browsing experience, remember your preferences, and analyze Website traffic.

4.1 Types of cookies we use

  • Strictly necessary cookies: required for the Website to function properly (e.g., to keep items in your cart or process checkouts). You cannot disable these without affecting site functionality.
  • Preference cookies: remember your language or other settings.
  • Analytics cookies: help us understand how visitors use our Website so we can improve content and navigation. Data is usually aggregated and not used to identify you personally.

4.2 Managing cookies

You can control or delete cookies through your browser settings. If you disable certain cookies, some features of the Website may not work as intended. For more detailed information, please refer to your browser’s help pages.

5. How We Share Your Data

We do not sell your personal data. We may share your information only with trusted third parties where necessary and lawful, including:

  • Service providers: such as payment processors, secure hosting providers, email service providers, logistics and courier companies, and IT support, who process data on our behalf and under written agreements.
  • Professional advisers: such as lawyers, accountants, or auditors, where necessary to protect our legitimate interests and comply with obligations.
  • Public authorities: when required by law, court orders, or to respond to legitimate requests from regulatory or law enforcement agencies.
  • Business transfers: in the context of a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction, subject to appropriate safeguards.

6. International Data Transfers

Some of our service providers may be located outside your country or the European Economic Area (EEA). In such cases, we take appropriate steps to ensure that your personal data remains protected, for example by using standard contractual clauses approved by the European Commission or by working with providers located in countries with adequate data protection laws.

7. Data Retention

We keep your personal data only as long as necessary for the purposes for which it was collected, or as required by law. In general:

  • Order and billing data: kept for the period required by tax and accounting laws.
  • Customer service communications: kept as long as needed to manage your request and for a reasonable period after, to improve our services and resolve potential issues.
  • Marketing data: kept until you withdraw your consent or object to processing, or until the data is no longer needed.

When data is no longer required, we will securely delete or anonymize it.

8. Security of Your Personal Data

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures may include secure servers, encryption in transit, access controls, and staff training. However, no method of transmission over the Internet or method of electronic storage is completely secure; we cannot guarantee absolute security.

9. Your Rights

Depending on the law that applies to you, you may have the following rights regarding your personal data:

  • Right of access: to request confirmation whether we process your data and to receive a copy.
  • Right to rectification: to request correction of inaccurate or incomplete data.
  • Right to erasure: to request deletion of your data where there is no legal reason for us to keep it.
  • Right to restriction: to ask us to limit processing in certain circumstances.
  • Right to object: to object to processing based on our legitimate interests or for direct marketing.
  • Right to data portability: to receive your data in a structured, commonly used, machine-readable format and transmit it to another controller, where applicable.
  • Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time, without affecting prior lawful processing.

To exercise your rights, please contact us at [email protected]. We may need to verify your identity before responding to your request.

10. Children’s Privacy

Our Website and products are intended for adults. We do not knowingly collect personal data from children under 18 years of age. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate steps to delete such information.

11. Third-Party Websites

Our Website may contain links to websites or services of third parties. These sites operate independently from us and have their own privacy policies. We are not responsible for the content or privacy practices of such third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page with a new "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: [email protected]
Website: https://cardio-a.net